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Contact Us
Questions about plans, feedback, billing, or your study progress? Send us a message and we'll help you out.
Send a message
This will open your email app with your message pre-filled.
Email support
Best for billing questions, plan help, technical issues, and account support.
Response time
We usually reply within 1 to 2 business days.
Common topics
Plans, refunds, AI scoring, test credits, technical issues, and study advice.
Before you write
PugPIPDo I need an account to contact you?
No. You can reach out whether you're just exploring the platform or already using it.
Can I ask about billing or refunds?
Yes. Choose the billing topic and include the email used for your account so we can help faster.
Can you help me choose the right plan?
Yes. Tell us your target score and timeline, and we'll point you toward the best fit.